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Velvet Spring Curls

Velvet Spring Curls

From $5.00Price

Soft spirals of pure whimsy! Velvet Spring Curls create climbing paths, hiding places, and textured enrichment that encourages natural exploration and play. They’re perfect for adding movement, depth, and magic to any setup.


Where curiosity curls and adventure begins.


  • SHIPPING POLICY


    Shipping Days

    We ship live animals on Tuesdays and Wednesdays only.

    Orders received after 12:00 PM Wednesday will ship the following week.


    Live Animal Shipping

    All live animals are shipped via FedEx:

    • 2-Day or Overnight service

    • Orders over $100 must ship Overnight

    • Hold for Pickup is required if temperatures are below 55°F or above 85°F

    If Hold for Pickup is required and door delivery is requested instead, the Live Arrival Guarantee will be void.


    Dry Goods Shipping

    Dry goods are shipped via United States Postal Service Priority Mail.

    Estimated delivery: 3–5 business days.


    Shipping Limitations

    • We ship only within the continental United States

    • Customers are responsible for verifying legality of animal ownership in their state

    • Customers are responsible for correct shipping address


    We are not responsible for:

    • Lost, misdelivered, or stolen packages

    • Shipping carrier delays

    • Refused packages

    • Packages not picked up from carrier facility


    Shipping fees are non-refundable.

  • RETURN POLICY


    Live Animals

    All live animal sales are final once shipped.

    We do not accept returns on live animals.

    However, we offer a Live Arrival Guarantee (LAG) as outlined below.


    Dry Goods (Non-Live Items)

    Returns are accepted within 30 days of purchase provided:

    • Item is unopened

    • Item is unused

    • Item is in original packaging

    • Item is in original condition

    We do not accept returns on:

    • Opened or used products

    • Sale items


    Shipping costs (original and return) are non-refundable.


    Refunds may be issued as either:

    • Store credit

    • Refund to original payment method

    Processing times depend on your financial institution.


    For return inquiries: whimsicalworkz@gmail.com


    LIVE ARRIVAL GUARANTEE (LAG)

    To qualify for LAG:

    • Animals must ship Hold for Pickup (when required)

    • Animals must be picked up the same day delivered

    • You must email whimsicalworkz@gmail.com within one (1) hour of pickup

    • Provide timestamped photos and/or video of the deceased specimen

    LAG applies only to the cost of the animal(s).

    Shipping costs are not covered.

    Shipping for replacement animals is the responsibility of the buyer.

    Failure to follow these requirements voids the guarantee.

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